A Big Milestone Achieved!
In February 2022, we were awarded the ISO 9001 certification (No. ISO 9001:2015), which is valid for all our campuses. As a globally recognised standard for quality management, this certification serves as proof that all our seven campuses have robust processes and procedures in place to deliver premium service to our customers. Further, the continued implementation of these rigorous ISO standards underscores our ongoing commitment to excellence and dedication to exceeding customer expectations by consistently maintaining the operational procedures.
QMS Policy
Gaborone University College of Law and Professional Studies is committed to providing high-quality, outcomes-based education and training that meets the evolving needs of learners, employers, and the broader community. Our Quality Management System (QMS) is designed to uphold academic excellence, institutional integrity, and continuous improvement across all functions.
To achieve this, we are dedicated to the following:
- Implementing, maintaining, and improving a QMS according to ISO 9001.
- Continuously improving all our operations through the engagement of all employees at different levels of responsibility.
- Ensuring that every College policy, procedure, process, and activity is continuously monitored, reviewed, evaluated, and adapted to meet evolving customer needs and changing organisational contexts.
- Transforming into a results-driven institution.
- Ensuring that customer and stakeholder expectations are at the core of the College’s strategic planning.
This Quality Policy is communicated and understood throughout GUC. It is reviewed annually during the Management Review process to ensure its continued suitability.